Devuan bug report logs - #283
hplip does not allow to add and configure hp printers

Severity: grave;
Package: hplip; Reported by: =?utf-8?Q?Jos=C3=A9_Marinho?= <jose.marinho@mailfence.com>;
Date: Mon, 21 Jan 2019 10:33:01 UTC;
Maintainer for hplip is (unknown).

View this report as an mbox folder.


Report forwarded to devuan-bugs@lists.dyne.org, owner@bugs.devuan.org:
bug#283; Package hplip. Full text available.



Acknowledgement sent to =?utf-8?Q?Jos=C3=A9_Marinho?= <jose.marinho@mailfence.com>:
New bug report received and forwarded. Copy sent to owner@bugs.devuan.org. Full text available.



Message received at submit@bugs.devuan.org:

Date: Mon, 21 Jan 2019 11:28:02 +0100 (CET)
Subject: hplip does not allow to add and configure hp printers
From: =?utf-8?Q?Jos=C3=A9_Marinho?= <jose.marinho@mailfence.com>
To: submit@bugs.devuan.org

Package: hplip
Version: 3.16.11+repack0-3
Severity: grave

When I try to add a Hp printer using the hp-setup commad line utility I get this error on terminal:

root@pc:~# hp-setup -i
Traceback (most recent call last):
  File "/usr/bin/hp-setup", line 48, in <module>
    from base import device, utils, tui, models, module, services, os_utils
  File "/usr/share/hplip/base/device.py", line 41, in <module>
    from . import status
  File "/usr/share/hplip/base/status.py", line 32, in <module>
    import cupsext
ImportError: libudev.so.0: cannot open shared object file: No such file or directory

I tried upgrading hplip package to bakcports version getting the same results. I installed the gui version (hplip-gui) but when I launch the program, it fails too.

With this bug I can't use any Hp printer. If I try to add it by cups interface or system-config-printer utility the system does not find any Hp printer.

More info:

root@pc:~# apt policy hplip
hplip:
  Instalado: 3.16.11+repack0-3
  Candidato: 3.16.11+repack0-3
  Táboa de versións:
     3.18.12+dfsg0-2~bpo9+1 100
        100 http://pkgmaster.devuan.org/merged ascii-backports/main amd64 Packages
 *** 3.16.11+repack0-3 500
        500 http://pkgmaster.devuan.org/merged ascii/main amd64 Packages
        100 /var/lib/dpkg/status

root@pc:~# lsb_release -a
No LSB modules are available.
Distributor ID:	Devuan
Description:	Devuan GNU/Linux 2.0 (ascii)
Release:	2.0
Codename:	ascii

root@pc:~# uname -a
Linux pc 4.9.0-8-amd64 #1 SMP Debian 4.9.130-2 (2018-10-27) x86_64 GNU/Linux





Information forwarded to devuan-bugs@lists.dyne.org, owner@bugs.devuan.org:
bug#283; Package hplip. Full text available.



Acknowledgement sent to =?utf-8?Q?Jos=C3=A9_Marinho?= <jose.marinho@mailfence.com>:
Extra info received and forwarded to list. Copy sent to owner@bugs.devuan.org. Full text available.



Message received at 283@bugs.devuan.org:

Date: Mon, 21 Jan 2019 12:34:00 +0100 (CET)
To: 283@bugs.devuan.org
Subject: hplip does not allow to add and configure hp printers
From: =?utf-8?Q?Jos=C3=A9_Marinho?= <jose.marinho@mailfence.com>

Finally, the issue was easily solved by creating a link between the installed files and the ones the program are looking for. 
In this case (as root): 
ln -s /lib/x86_64-linux-gnu/libudev.so.1 /lib/x86_64-linux-gnu/libudev.so.0

I'm sorry for reporting this insignificant issue, but  I thought that it was related with the absence of udev on Devuan and the need of a patch or something for make hplip work. I had this issue several times before and then I discover on other machine (I help managing IT stuff on a school) that issue was not Devuan related because it works perfetly on it. I suppose it was related to a particular snapshot of Devuan that had this issue. After I search for this message and found the solution above-mentioned


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Information forwarded to devuan-bugs@lists.dyne.org, owner@bugs.devuan.org:
bug#283; Package hplip. Full text available.



Acknowledgement sent to KatolaZ <katolaz@freaknet.org>:
Extra info received and forwarded to list. Copy sent to owner@bugs.devuan.org. Full text available.



Message received at 283@bugs.devuan.org:

Date: Wed, 13 Feb 2019 06:52:59 +0100
From: KatolaZ <katolaz@freaknet.org>
To: 283@bugs.devuan.org
Subject: Can we close this one?

[Message part 1 (text/plain, inline)]

Hi,

do you think we can close this one?

Thanks

KatolaZ

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