Subject: reportbug-gtk: fails to send email to Debian

From: Gary Koskenmaki <[email-masked]>
Date: Sat, 16 Apr 2022 04:40:15 -0700

Package: reportbug-gtk
Version: 11.4.1devuan2
Severity: normal
X-Debbugs-Cc: [email-masked]

Dear Maintainer,

When attempting to submit bug to Debian the send fails with the following
error.

Gtk-WARNING **: 04:15:41.402: Failed to set text 'SMTP send failure:
[email-masked]': (454, b'4.7.1 <[email-masked]>: Relay access
denied')}. You can retry, or save the report and exit. Do you want to retry?'
from markup due to error parsing markup: Error on line 1 char 93:
“[email-masked]” is not a valid name: “@”

-- System Information:
Distributor ID:	Devuan
Description:	Devuan GNU/Linux 5 (daedalus/ceres)
Release:	5
Codename:	daedalus ceres
Architecture: x86_64

Kernel: Linux 5.16.0-6-amd64 (SMP w/4 CPU threads; PREEMPT)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8), LANGUAGE not set
Shell: /bin/sh linked to /bin/dash
Init: sysvinit (via /sbin/init)
LSM: AppArmor: enabled

Versions of packages reportbug-gtk depends on:
ii  gir1.2-gtk-3.0         3.24.33-1
ii  gir1.2-gtksource-4     4.8.3-1
ii  gir1.2-vte-2.91        0.68.0-1
ii  python3-gi             3.42.0-3
ii  python3-gi-cairo       3.42.0-3
ii  python3-gtkspellcheck  4.0.5-2
ii  reportbug              11.4.1devuan2

reportbug-gtk recommends no packages.

reportbug-gtk suggests no packages.

-- no debconf information

---

From: Mark Hindley <[email-masked]>
Date: Sat, 16 Apr 2022 19:17:44 +0100

Gary,

Thanks fr this.

On Sat, Apr 16, 2022 at 04:40:15AM -0700, Gary Koskenmaki wrote:
> denied')}.

What SMTP server are you using? Is smtphost set in ~/.reportbugrc?

How are you specifying Debian's BTS as the target?
Are you using the -B debian command line switch?

Mark

---

From: Mark Hindley <[email-masked]>
Date: Sun, 17 Apr 2022 07:51:21 +0100

Gary,

Thanks.

On Sat, Apr 16, 2022 at 04:20:02PM -0700, garywk wrote:
> This is a stock standard install of reportbug.  I have made no
> modifications to any configuration files.  Reportbug chose the smtp
> server as I used the novice settings and just used the recommended
> choices.

If you specify add the command line option '--smtphost=reportbug.debian.org',
does it work?

Mark

---

From: Mark Hindley <[email-masked]>
Date: Mon, 18 Apr 2022 10:59:06 +0100

On Sun, Apr 17, 2022 at 03:04:30PM -0700, garywk wrote:
> Yes, that worked.

Great. I will patch reportbug to set the correct default when sending to Debian.

Thanks.

Mark